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Go Back   Poker Forums > Texas Hold Em Rooms > Poker Sites > Touchstone Poker

Initial Impressions of Touchstone Poker....really bad???

Touchstone Poker

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Old 03-30-2006, 04:49 AM
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Fonz first off I want to sincerly thank you for working to make these type special offers available to the members. They all can't work out so no worries here mate.

I did not recieve my bonus and after seeing all the problems at the site I just uninstalled the software. Might give it a try in the future if they get it up to speed. There's just too many good sites out there to spend much time on a very low end site like this. These companies should realize the huge boom is pretty much over and the only way to attract and retain customers is to develop supieror software and offer additional services. Ok I'll stop here.

Thanks again Fonz!
  
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Old 03-30-2006, 05:02 AM
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Thank you Fink for waving a magic wand and getting Grum and I our promotional cash. And thanks Fonz for the opportunity I agree with everyone else, the site is poor, but it is new, maybe in time it will improve.
  
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Old 03-30-2006, 05:15 AM
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A conversation i just had with stan..

Please wait for a site operator to respond.
You are now chatting with 'Stan'
Stan: Welcome to M2S2 LIVEchat service. How may I assist you?
you: Stan talked to u b4 account named NiJ
you: wondering whats Going on?
Stan: the offer was available for the first 100 players sign up
you: Lmao So i didnt make it?
you: so basicly our last conversation was for nothing?
Stan: Thank you for waiting. I'll be with you in just a moment.
Stan: I will be right with you.
Chat session has been terminated by the site operator.
You are not currently in a chat session.
  
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Old 03-30-2006, 05:32 AM
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Stan is worthless. Reload the chat site until you get Gordon. Gordon can help you.
  
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Old 03-30-2006, 05:52 AM
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These people are more hardheaded than... someone else I know

the following took an hour and a half:

Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Gordon'
you: Much better as Stan is terribly unhelpful
you: FinK22 again, software was running very slow and I got kicked out last time
you: try username alli2132, screen name zylia
Gordon: There you go
you: allis bonus is in?
Gordon: yep
you: thank you, what should I tell the rest of the members? will they be auto-credited soon or do they need to go through you
Gordon: they need to go through us
Gordon: please note that the maximum player from one affiliate is 100
you: one more for you then
you: user and screen names are both grumbar
you: and do they HAVE to find you? Stan continually says he cant help and that the bonuses will be autoposted in time
Gordon: I'm sorry for the delay. I'll be right with you.
you: thanks
Gordon: The affiliate site has reached the limit of 100 people
you: I understand but not nearly all of those 100 people have not received their bonuses. How do they get them?
Gordon: I see
Gordon: We will credit them
you: automatically or do they need to come to you
Gordon: I will be right with you.
Gordon: The quota has been reached
you: we've been through this, quota has been reached but they havent gotten the $$$
Gordon: Thank you for waiting. I'll be with you in just a moment.
Gordon: I will be right with you.
Gordon: I'm sorry but there is nothing I can do right now
you: what do you mean? they cant get their $$$ or they can get it if they come to you?
Gordon: Tomorrow we will contact the manager of the forum and will think of increasing the quota
you: THFs quota or the poker sites quota
Gordon: THF's quota
you: but the 1st 100 have not been paid
you: we arent asking for more, we are asking for the ones that qualified to actually get their $10
Gordon: Can you please give me their usernames?
you: I dont have them, there are 100 of them
Gordon: There are many people from this site who have received the bonus too
you: and there are many who havent. what Ive been asking is how those people get it
Gordon: We will have the affiliate manager to look into this matter and we will do our best to get this fixed as soon as possible
you: if they fix it fine... if they dont then what do I need to do? you need a list of usernames that havent gotten it?
Gordon: Yes please, It will be great
you: alright, thanks
Gordon: welcome

So if you havent received your $10 please post your username here
  
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Old 03-30-2006, 06:02 AM
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With all your respect Fink, but is it really worth it to spend your time and the other members time in this bullshit? I suggest that everyone uninstall the software as soon as they can. I can't imagine how it would be when you try to withdraw fink.
  
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Old 03-30-2006, 06:46 AM
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This site sucks PEOPLE, and i mean it really sucks, worst i have ever seen or played at
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Old 03-30-2006, 06:52 AM
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Gosh. A roomfull of monkeys with a roomfull of typewriters could give better customer service than that.

Thanks Fonz for setting this up... but this site doesn't have any business beign live yet. Maybe if they give it a few quarters... MAYBE.
  
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Old 03-30-2006, 06:56 AM
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can i assume its not even worth downloading this site?
  
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Old 03-30-2006, 07:13 AM
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Quote:
Originally Posted by DSCOTTR17
can i assume its not even worth downloading this site?
Do you like fustration and bugs and emptiness?

If so, download away
  
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