Cashing Out

rw, are you playing any other primapoker site? then you would have the same login information i think. Atleast same alias. Dunno if that helps :P

I have a problem with the chat function. I emailed the swedish support and the regular support and i havent heard from them. My chat function was disabled with all rights, i was joking around with my friend using foul language. I did not see the warnings and my chat was disabled. This was a couple of months ago and after that i've been more serious about poker and it won't happend again. I would really like to chat with the ones im playing with, so much funnier. Especially when i play freerolls here at THF.

I emailed and said the same thing, but nothing happend.

Thanks for being here helping out, DreamPoker was the first site i played poker at . It's great!

Hi SonnyChiba,

Thanks for the kind words, it truly makes it worthwhile when we recieve
feedback for all of our players and it is truly heartfelt.

Thank you for making my time on the forum worthwhile, I look forward
to answering more of questions and assisting with any of your concerns.

Warm Regards,

ConradH

__________________
Representative of Dream Poker

Hi rw11687,

This type of situation is not uncommon and I can fix it for you, what I
would like to you to do for me is please PM me your email address and I
send you something that can remedy this problem so that you can set up
an account.

What happens when you install DreamPoker on a machine, an entry is made
in your system's registry which prevents people from opening more than
one account, this is a preventative measure that we have put in place
to prevent online collusion and fraud by taking away the functionality of
multiple accounts. So when you try and install DreamPoker on Machine
that had it installed or even uninstalled you will recieve an error message
saying that an account alread exists on this machine.

Once you have created your account, send an email to support@dreampoker
to run an "exclusion" on your account and the other account, then you'll
be good to go.

Regards.

ConradH

__________________
Representative of Dream Poker

Hi DJUCKET, sorry to hear about your chat function, it not greated to be
muted out while playing poker.

Prima is very strict about foul language during gameplay. All you have to
do to sort this out is an email with a small apology to support@dreampoker.com and we wil send it to the network for them to
unlock your chat function.

Guy please remember that the normal chat terms of use apply like any other
chat room, within the chat interface. thenetwork will lock anyone out
automatically if these terms are violated.

Please be carefull.

Regards

ConradH

__________________
Representative of Dream Poker

Thx conrad, i just emailed the support with an appology, hopefully this time they will email back.

Now im of for the 4.45 AM freeroll at dream!

Thx

__________________
Proud member of the Woo Hoo crew with: Az Viking, Boiler, and The Zombills

"If it were me I'd bet everything...But that's me -- I'm an aggressive gambler; Mr. Vegas" -- Dewey Oxberger

DONK-the player who just took your chips -- xtra

as you will now be an "Accomplished Donk" -- SonnyChiba

Number of Royal Flushes: 2 -- Poker Room, Pokerstars

If you need any further assistance.

Please feel free to let me know any time.

__________________
Representative of Dream Poker