Exactly! I can't see the damn things grrrrrrrrrrrrrrrrrrrrr....
and they took all day but finally replied with a typically ignorant response so here's all emails so far...
I emailed...
" Please help. I cannot see the holiday freeroll tournaments? I have read other people saying the same thing at forums. One person said he emailed you and his started showing up. Please help me before time runs out. Thanks a lot!
ps.. I've been a member for a long time now but I'm sure you know that."
they responded...
"Dear Mr. Ray,
Thank you for your email.
In order to find the tournament, please go to "Tourneys", and then click on the "Freeroll" sub-tab. Click on "Game" and scroll down until you find the Absolute Holiday FR Qualifier.
Please note that we have three daily Absolute Holiday FreeRoll Qualifiers.
The start time is below::
1. 16:15 ET
2. 18:30 ET
3. 20:15 ET
Remember that all players are entitled to one free entry into an Absolute Dream Qualifier or an AP Holidays FreeRoll. Once you have used this chance, in order to participate in additional tournaments, you must accumulate 50 points.
You will receive 1 point for each raked hand (minimum rake of $0.50) you play in our real money games. In order to collect a $0.50 rake on a hand the pot should be of at least $10.00, considering that the rake is a 5% of the pot.
Thanks for playing at Absolute Poker! If there is anything else we can help you with, please let us know. We are here for you!"
In other words "hey dumbass, look here at these times."
That's ok, maybe my first message wasn't specific enough
round 2:
I sent....
" Not only are the tourneys not showing up but I cannot view my Absolute Points. When I log in and click My Account/Cashier (as per the instructions here:
Absolute Poker- Reward Store
I do not see the "AR store button." I tried going to Deposit and Withdrawal but I now get a message to set up my account.
I have already deposited money via credit card on multiple occasions in the past. I have also won multiple prizes (shirts/hats/etc) that have been shipped to me but I have never made a cash withdrawal. Do I have to repeat the sign up process? Is this something that must be usually be done regularly or more than once?
thanks"
and the reply...
"Dear Ray,
Thank you for contacting us.
Let us inform you that today we are registering in the following Absolute Holiday Freerolls:
1932557 at 18:30ET
1932582 at 20:15ET
You can find this tournaments under the Subtab "Tourneys" and then clicking on "Freeroll".
In regards to the other issue, let us inform you that Absolute Rewards Program is a loyalty program whereby depositing players are awarded points for hands played and for tournament buy-ins.
Although you are playing in real money games, you will not get AR points unless you make a deposit.
In the same why, you will not able to cashout your winnings if you have made a deposit.
For more information about our Absolute Rewards Program, please visit the link below:
Absolute Poker- Rewards Program
"
and my response...
"Please read my message. As I stated earlier I have already made 2 deposits to AP in the past. Hence my question about why I must register again.
And the holiday freeroll qualifiers are simply are not showing up. Nada, nothing there except the final Holiday Freeroll tourney. Which does me no good if I can't try to get in it. I also posted that I have found multiple references to other people having the same problem around the internet so I know it's not just me.
Thanks for your help, will be awaiting your reply."
I'm goin backwards with this lol. Maybe if I sent an email "please remove mr from the Holiday freeroll and revoke my AR points" I would finally be getting somewhere. But I doubt it
